The saying, "Knowledge is Power", is true. The success of any business depends on the knowledge of the people involved in the day to day operations of the company. This principle applies to both small companies as well as large corporations. Training  plays an integral part in providing employees the knowledge to do their jobs proficiently and efficiently.  Murphco of Florida realizes the benefits of  such training. Being in the hospitality industry demands properly trained employees. Hospitality requires individuals who possess superior customer service skills.